Privacy policy
How Metiz Brasil handles data from visitors and from people who get in touch by WhatsApp or e-mail, under Brazil's LGPD data protection law.
This policy explains how Metiz Brasil handles personal data on this website, under Brazil's General Data Protection Law (Lei Geral de Proteção de Dados, LGPD, Law No. 13.709/2018). Last updated: October 2026.
Who is the controller
Metiz Brasil, R. da Penha, 1422, Centro, Sorocaba (SP), Brazil. Contact for privacy matters: [email protected].
What data we collect
- Browsing: the website does not use advertising or analytics cookies. The hosting service records technical access data, such as IP address, browser and page visited, for security and operation.
- Contact: when you contact us by WhatsApp or e-mail, we receive what you choose to send, such as name, phone, e-mail, company and city.
The website has no form and no login area.
What we use it for
- To answer your message and send quotes, documentation and commercial terms.
- To give technical support on the components.
- To meet legal and tax obligations.
The legal basis is the carrying out of preliminary procedures related to a contract, the legitimate interest in answering people who contact us, and compliance with a legal obligation.
Who we share it with
With providers that keep the website and communication working, such as hosting, e-mail and WhatsApp, and with authorized distributors when you ask for service in your region. We do not sell data.
Third-party links and videos
Videos open on YouTube and external links open in another tab. On those sites, their own policies apply.
How long we keep it
For as long as needed to handle your request and meet legal obligations. After that, the data is deleted or anonymized.
Your rights
You can request access, correction, anonymization, portability or deletion of your data, and withdraw consent, by e-mail at [email protected]. You can also file a complaint with Brazil's National Data Protection Authority (Autoridade Nacional de Proteção de Dados, ANPD).
Health data
Do not request or send patients' health data through this website, by WhatsApp or by e-mail unless necessary. To discuss a case, the prosthetist can describe the weight, the amputation level and the activity level without identifying the person.